Shipping Policy
Shipping Policy for Elevate Essentials:
At Elevate Essentials, we are dedicated to providing a seamless and enjoyable shopping experience for our valued customers. We understand the importance of reliable and efficient shipping, and we strive to deliver your orders in a timely manner. Please review our shipping policy below:
1. Order Processing:
- All orders are processed within 1-2 business days (excluding weekends and holidays) upon successful payment confirmation.
- We take great care in packaging your order to ensure it arrives in pristine condition.
2. Shipping Methods and Delivery Time:
- We offer a variety of shipping methods to cater to your needs.
- During the checkout process, you will be able to view the available shipping methods and their estimated delivery times.
- Please note that delivery times may vary depending on your location and the selected shipping method.
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor the progress of your package.
3. Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- The exact shipping cost will be displayed during the checkout process before finalizing your purchase.
- We may occasionally offer free shipping promotions or discounts. Please refer to our website or promotional materials for more information.
4. International Shipping:
- We are pleased to offer international shipping to select countries. Please check the available countries during the checkout process.
- International shipping costs, customs fees, and import duties (if applicable) are the responsibility of the customer. These charges may vary depending on the destination country's regulations.
5. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
- You can track the status and whereabouts of your package by using the provided tracking number on our website or the shipping carrier's website.
6. Undeliverable Packages:
- In the event that a package is undeliverable or returned to us due to an incorrect shipping address provided by the customer or failure to claim the package, we will contact you to arrange reshipment. Additional shipping fees may apply.
7. Lost or Damaged Packages:
- While we take every precaution to ensure your package arrives in perfect condition, unforeseen circumstances may occur during transit. If your package is lost or arrives damaged, please contact our customer support team within 7 days of the expected delivery date.
- We will work closely with you and the shipping carrier to resolve the issue promptly, initiate any necessary claims, or arrange for a replacement if needed.
8. Shipping Restrictions:
- Certain products may have shipping restrictions due to their nature, size, or destination regulations. Any applicable restrictions will be clearly indicated on the product page.
Please note that this shipping policy is subject to change without prior notice. If you have any further questions or need assistance regarding shipping, please don't hesitate to reach out to our friendly customer support team.
Thank you for choosing Elevate Essentials. We appreciate your support and look forward to delivering rhythm and relaxation to your doorstep!